IRS regulations require sales tax to be collected on every transaction. Only businesses who have filed the proper paperwork with us are exempt. Please do not debate this. We spend enough time with our accountant. :)
Shipping is all done by USPS flat rate boxes that are $15 each. We will refund additional shipping on multiple bags of brass if it all fits.
All returns must be made within 30 days of purchase. Returns are only authorized for defective brass. Email firstname.lastname@example.org for proper return instructions. Defective brass will be inspected by the leadership of Bertram Brass USA to determine if a return is warranted. Weight and certain dimensions vary. If a bag of brass has an 8 grain spread, that can be considered normal.
A few customers in 2019 returned brass under the previous ownership because of varying weight. That brass was then loaded and shot well under .5 MOA. Manufacturing from company to company varies. If brass is truly defective, we will refund your money. All returns are subject to final approval from Bertram Brass USA leadership.